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We’ve compiled this comprehensive guide to answer your most frequently asked questions about our platform, products, and services.
If you can’t find the information you need here, please don’t hesitate to contact our support team.
We’re always happy to help!
MTGetsy.com is a marketplace where you can sell your custom MTG proxy card designs. We handle the production, shipping, and customer service for you.
Browse through our selection of shops, each offering unique MTG proxy card designs. When you find a card you like, simply add it to your cart and proceed to checkout. We handle the production, shipping, and customer service for you.
Our premium MTG proxy cards are printed on high-quality TCG 330gsm black core cardstock, resulting in a durable, high-definition finish. Once sleeved, they’re nearly indistinguishable from authentic cards. We employ state-of-the-art printing technology to ensure exceptional detail and color accuracy.
Our precise cutting guarantees a seamless fit for double-sleeving, making our proxies indistinguishable from authentic MTG cards once sleeved.
We offer a convenient flat-rate shipping policy. No matter how many shops you purchase from, your entire order will be combined into a single shipment, ensuring you only pay one shipping fee. Domestic shipping is $5 USD, and international shipping is $25 USD. You’ll receive a tracking number via email once your order ships, allowing you to monitor its progress
Shipping times vary depending on your location.
Domestic shipping within the USA typically takes 2-5 business days. International shipping can take 7-15 business days, plus potential customs clearance time, which can vary depending on the destination country.
All orders are shipped with USPS and a tracking number, which you’ll receive via email upon shipment. You can also track your order and view its status anytime through the “My Orders” tab on your dashboard.
Our custom-made MTG proxy cards are created on demand specifically for your order. To ensure the highest quality and efficiency, we cannot accept cancellations once your order has begun production. However, if you use the contact form, you will be prompted the option to cancel your order, for as long as it status is not “printed”.
Orders are printed overnight. So make sure to cancel your order before midnight (-7 GMT).
Please remember that the transaction fee from cancelling is kept, as, it is not refunded to us.
Please note that due to the custom nature of our products, we generally do not accept returns. If you receive the wrong order, please contact us immediately, and we’ll do our best to rectify the situation.
If you’re not satisfied with your order, please provide us with detailed feedback and any relevant images. We’ll review your concerns and may offer a discount or coupon for your next purchase.
Unfortunately it is not possible to update your order at the moment.
We’re not able to merger orders together. If you really wish you to merge your orders you might want to cancel your orders and place them again.